The core mission of Lighthouse is to help our clients manage and optimize the digital experience of their web and mobile eBusiness sites. A better customer experience will keep your visitors longer on your website, they will visit more pages, the chance of conversion increases and revenue will grow. It sounds simple but that’s what it’s all about.
To ensure a rapid return on investment for our clients, we have always bundled our DYNALIGHT® platform with implementation services, best practices, training, product support and consulting services. The Lighthouse team has acquired a deep expertise regarding the various tools that exist in the digital performance space as each of our customers is using different solutions to tackle the same problem. We don’t pretend to be experts in each specific tool, but we know enough about a lot of tools to get things done and fix the issue.
Over time, we started to receive requests from companies that were not using our DYNALIGHT® platform, to help them manage and optimize their websites as pure professional services projects. In some cases, these companies did not have the required skills in-house or they would like an independent provider to help them audit the work of their agencies and hosting providers. To be as effective as possible, we have productized most of these services. This packaging allows us to deliver consistent results and meet timelines and the customers knows exactly what is and what isn’t included. Each of our services has been designed to meet specific, business and IT, requirements.
The products and services that we offer are SaaS (Software as a Service) solutions and will be delivered remotely but we understand that close cooperation cannot be based on phone and email alone. Therefore, all of our services include on-site components like requirements analysis, presentation of initial results, training and coaching and regular account meetings. Most of our services are based on an annual subscription and do not require a large initial investment or a long implementation phase. We believe in rapid results.
If you are interested in learning more about how Lighthouse services can help you to optimize your digital experience, let us know and we’ll contact you!
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